Contact information
Contact Information
We're Here to Help
Welcome to SCENT MAVEN! We are committed to providing a reliable and enjoyable shopping experience for our customers.
Whether you have a question about our fragrances, need assistance with an order, or would like information about shipping and returns, our customer support team is happy to help.
Get in Touch
Store Name: SCENT MAVEN
Website: https://scentmaven.shop
Email: aiyana_doloremcef@mail.com
Phone: +1 863-547-4334
Business Operator: Jacqaline Faltash
Business Address:
413 Albatross Ct
Kissimmee, FL 34759
United States
SCENT MAVEN operates from the United States and proudly serves customers throughout the United Kingdom.
Customer Support
Our customer support team is available to assist with:
-
Product information and fragrance enquiries
-
Order confirmation and payment questions
-
Shipping updates and order tracking
-
Returns, refunds, and cancellations
-
Damaged or incorrect items
-
General shopping enquiries
Email Support: aiyana_doloremcef@mail.com
We aim to respond to customer enquiries within 1–2 business days.
For faster assistance, please include your order number when contacting us about an existing purchase.
Shipping and Delivery Enquiries
Orders are normally prepared and dispatched within 3 business days.
Estimated delivery to the United Kingdom is 7–10 business days after dispatch.
For shipping questions, tracking assistance, or delivery concerns, please contact our customer support team.
Returns and Refunds
We offer a 14-day return policy for eligible purchases, subject to our Refund & Return Policy and applicable consumer rights.
If you wish to request a return, report a problem, or ask about a refund, please email:
Important: Please contact our team for return instructions before sending any products. Our business address is not automatically an authorised return address.
Our Commitment
At SCENT MAVEN, customer satisfaction, clear communication, and dependable service are important to us.
We carefully prepare every order and work with trusted international shipping providers to deliver your fragrances safely.
Thank you for choosing SCENT MAVEN. We appreciate your trust and look forward to assisting you.